Right Guide Edu-Tech (India) Pvt. Ltd.
A Govt. of India Registered Company | Govt. Registration No.: 057140 |
CIN: U80903HR2015PTC057140  

                                                                                                                                                                                                                                                                                  Last Updated: January 28, 2024


Our refund and return policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Several types of goods are exempt from being returned. Perishable goods, such as the company’s printed brochures or magazines, cannot be returned. We also do not accept opened or used products related to the course’s materials.

Additional non-returnable items:

  • Birthday gift cards for student’s birthdays.
  • Video-recorded courses related to different e-learning courses offered by our company.
  • Downloadable software products.
  • Downloadable PDF, CDR, or other file formats of programs and courses.
  • Any examination fee, like courses and competitions related to our different programs and courses, and the competition fee, once deposited, will not be refunded in any way. A refund is not applicable to competition fees.

Please do not send your purchase back to the company.


There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 7 days after delivery

Refunds and Cancellations

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days, if applicable.

If you are purchasing a new online course that is based on pre-recorded videos or downloadable software, that is not in the category of cancellation. A refund cannot be issued after purchasing that program or course. If you change your mind, no cancellation requests will be entertained.

If you need further assistance, you can get in touch with us, and we will guide you. Write a request via email to care@rightguideedu.com for questions related to refunds, returns, and cancellations.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at: care@rightguideedu.com

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@rightguideedu.com for questions related to exchanges, and send your item to:

Right Guide Edu-Tech (India) Pvt. Ltd.
HCO: # 16, Vikas Nagar
Contact No:09355246968.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

Shipping returns

To return your product, you should mail your product to:

Right Guide Edu-Tech (India) Pvt. Ltd.
HCO: # 16, Vikas Nagar
Contact No:09355246968

You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us through email only. Write a request via email to care@rightguideedu.com for questions related to refunds, returns, and cancellations.